Scandal Kiss Jewellery FAQ's

What is Scandal Kiss Jewellery?

Scandal Kiss is a designer jewellery brand known for expressive, modern pieces created for personal style and everyday wear. Our collections are designed to be mixed, matched, and styled your way, from rings and necklaces to earrings and charms.

How can I place an order?

Browse our collections, select your item, and add it to your cart. Proceed to checkout, enter your delivery details, and complete payment using our secure card payment or EFT option. Once your order is successfully placed, you will receive an email confirmation with your order details.

What payment methods do you accept?

We accept secure card payments as well as EFT. All payments are processed through trusted, protected payment systems to keep your information safe.

Are your jewellery pieces hypoallergenic?

Many of our pieces are crafted using materials such as sterling silver, stainless steel and gold-plated finishes that are generally well tolerated by sensitive skin. Individual sensitivities may vary, so we recommend checking each product’s material details before purchasing.

What is the difference between Sterling Silver, Stainless Steel, and Gold-Plated Jewellery?

Sterling silver is a precious metal valued for its classic shine. Stainless steel is highly durable and resistant to tarnish, making it ideal for everyday wear. Gold-plated jewellery features a layer of gold over a base metal, offering the look of gold at a more accessible price point.

What is Rose Gold and how does it differ from other gold tones?

Rose gold is created by blending gold with copper, which gives it a warm blush tone. Compared to yellow and white gold, rose gold offers a softer, romantic look while remaining durable and suitable for everyday wear.

What is Resin Jewellery and how is it used in your designs?

Resin is a lightweight, durable material used to create bold colour effects and expressive finishes. It is mostly used in selected designs within our Signature Ring Collection and statement pieces to add vibrancy, comfort and versatility.

How do I use the Interchangeable Rings from the Signature Ring Collection?

Choose your ring base, then select your ScanJewel and position it securely into the base. You can switch ScanJewels at any time to change the look of your ring and style it to suit your mood, outfit or occasion.

What interchangeable options are available?

Our interchangeable options include resin ring bases in various shapes, colours and sizes, paired with ScanJewels in different cuts, colours, and styles. These components can be mixed and matched to create multiple looks from one ring base.

Can I purchase Resin Ring Bases or ScanJewels separately?

Yes. Resin Ring Bases and ScanJewels are available to purchase separately, allowing you to expand your collection and refresh your look without replacing your full ring.

Are there special care instructions for Signature Ring pieces?

Yes. Because Signature Ring pieces include interchangeable components and resin elements, they should be kept away from water, heat, perfumes, and chemicals. Store each piece separately and handle ScanJewels gently when changing them to protect their finish.

How do I care for Gold Plated Jewellery?

Avoid water, perfumes, lotions, and chemicals. Remove gold-plated jewellery before swimming, showering, or exercising. Store pieces separately and gently wipe with a soft cloth after wear to maintain their finish. Please refer to the product care guide that can be found here.

How do I care for Silver Jewellery?

Store sterling silver in a cool, dry place and clean regularly with a soft polishing cloth. Avoid moisture, perfumes, and chemicals to help prevent tarnish and maintain its natural shine.

How do I care for Stainless Steel Jewellery?

Stainless steel jewellery is highly durable and tarnish resistant. Clean with warm water and mild soap when needed, dry thoroughly, and store separately to maintain its polished appearance.

How do I find my correct ring size?

Use our Ring Size Guide to measure your finger accurately and find your ideal fit. A well-fitted ring ensures comfort, security, and everyday wearability.

Can I send an order as a gift?

Yes. Our jewellery is perfect for gifting. You can enter the recipient’s delivery address at checkout, and all orders arrive beautifully packaged and ready to gift.

How long does delivery take?

Delivery timeframes vary depending on your location. Once your order is dispatched, you will receive a tracking number to follow your parcel. All estimated delivery times are provided at checkout.

What is your returns and exchanges policy?

We accept returns and exchanges in accordance with our Returns Policy, provided items are unused and in their original packaging. Please visit our Returns page for full terms and instructions.