PRIVACY POLICY

Simply Put

Your privacy matters to us. We only collect the information needed to process your orders, improve your shopping experience and keep our services running smoothly. Your personal details are kept secure, never sold, and only shared with trusted partners when required to fulfil your order or meet legal obligations.

1. About This Notice
This Privacy and Cookie Notice explains how Scandal Kiss collects and processes your personal information when you visit our website or use our mobile applications.

2. The Data We Collect About You

We collect your personal data in order to provide and continually improve our products and services.

We may collect, use, store, and transfer the following categories of personal data:

Information you provide to us
This includes identity data, contact details, delivery address, and financial information supplied when you place an order, create an account, or contact us.

Information about your use of our website and applications
We automatically collect certain information about your browsing and purchasing behaviour, including searches, views, downloads and purchases.

Information from third parties and public sources
We may receive personal information from delivery partners, payment service providers, advertising platforms and other publicly available sources.

3. Cookies and How We Use Them

A cookie is a small file of letters and numbers placed on your device when you visit our website, subject to your consent.

Cookies help us distinguish you from other users and improve your browsing experience. We use cookies for the following purposes:

  • To recognise and count visitors and understand how users navigate our site so we can improve its performance
  • To remember your preferences such as language settings, saved items, and items in your cart
  • To send newsletters and advertising content that may be relevant to your interests

Third-party partners such as analytics services, social media platforms, and advertising networks may also place cookies on your device.

4. How We Use Your Personal Data

We may share your personal data with third parties for the following purposes:

Sale and delivery of products and services
To fulfil orders and deliver your purchases.

Third-party service providers
Including order fulfilment, delivery, payment processing, analytics, marketing support, customer service, and credit risk management.

Business transfers
If our business is sold, merged, or acquired, customer information may be transferred as part of the business assets.

Fraud prevention and legal compliance
To prevent fraud, reduce credit risk, and comply with the law.

When sharing personal data, we:

  • Require third parties to process data in accordance with this Notice and applicable laws
  • Limit processing to specified purposes only
  • Do not permit third-party providers to use data for their own marketing purposes

5. How We Share Your Personal Data

We may share your personal data with third parties for the following purposes:

Sale and delivery of products and services
To fulfil orders and deliver your purchases.

Third-party service providers
Including order fulfilment, delivery, payment processing, analytics, marketing support, customer service, and credit risk management.

Business transfers
If our business is sold, merged, or acquired, customer information may be transferred as part of the business assets.

Fraud prevention and legal compliance
To prevent fraud, reduce credit risk, and comply with the law.

When sharing personal data, we:

  • Require third parties to process data in accordance with this Notice and applicable laws
  • Limit processing to specified purposes only
  • Do not permit third-party providers to use data for their own marketing purposes

6. International Transfers

Your personal data may be transferred to and processed in countries outside your own, where permitted by applicable law. Where this occurs, appropriate safeguards are implemented to protect your data and uphold your rights.

7. Data Security

We have implemented technical and organisational security measures to prevent your personal data from being:

  • Accidentally lost
  • Used or accessed without authorisation
  • Altered or improperly disclosed

Access is restricted to employees, agents, contractors, and third parties who have a legitimate business need and are bound by confidentiality obligations.

We maintain procedures for managing suspected data breaches and will notify affected individuals and regulators where legally required.

8. Your Legal Rights

It is important that your personal data is accurate and up to date. Please inform us of any changes.

Under applicable data protection laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent
  • Unsubscribe from marketing communications

These rights may be limited in certain situations by law.

South African POPIA Compliance

Scandal Kiss complies with the Protection of Personal Information Act, 4 of 2013 (POPIA). We process personal information lawfully and transparently and take reasonable measures to protect your information against misuse, loss, unauthorised access, and disclosure.

You may lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

9. Further details

If you require further information about how your personal data is processed, or if you wish to exercise any of your legal rights, please contact us at: orders@scandalkiss.co.za